Basic Principles of Privacy Policy

Alchemia X Inc. (hereinafter referred to as the "this Company") complies with laws and regulations regarding the protection of personal information, and pays close attention to the protection of customers' important personal information.

​

Ⅰ Personal information to be collected and method of collection

For the purposes of this Policy, “personal information” shall mean information pertaining to the identification of users, action history on communication services, and other information generated or accumulated in connection with users or their terminals, which is collected by this Company in accordance with this Policy. The user information that we collect in the Service is as follows, depending on the method of collection.

​

(1) Information to be provided by the customer Information to be provided by the customer in order to use the Service or through the use of the Service is as follows.

・Information related to profile such as name, date of birth, gender, occupation, etc.

・Information related to contact information such as e-mail address, telephone number, address, etc.

・Credit card information, bank account information, electronic money information, and other information related to the means of payment.

・Still image information including the user's portrait.

・Information entered or transmitted by users through input forms or other methods determined by this Company

(2) Information provided by other services when the user permits linkage with such other services in the use of the Service.

In the event that a user has authorized the linkage with other services, such as social networking services, when using the Service, the following information will be collected from such external services based on the details agreed upon at the time of such authorization.

・IDs used by the user for the external service in question,

・Other information that the user has authorized to be disclosed to the linked party according to the privacy settings of the relevant external service.

(3) Information we collect when you use the Service.

This Company may collect information about how you access and use the Service. This may include the following information

・Referrer

・IP address

・Information on server access logs

・Cookies, ADIDs, IDFAs, and other identifiers

(4) Information that this Company collect based on the user's individual consent when the user uses this Service

​

ⅡPurpose of Use of Personal Information

The specific purposes of use of personal information related to the provision of this service are as follows.

(1) To provide, operate, and manage this service.

(2) To provide, maintain, protect, and improve this Service, including acceptance of registration, identification, user authentication, recording of user preferences, and payment calculation of usage fees.

(3) To measure user traffic and behavior.

(4) To deliver and display advertisements and to measure their effectiveness.

(5) To provide information and respond to inquiries regarding this service.

(6) To respond to acts that violate our Terms of Service, Privacy Policy, etc.

(7) To notify you of changes to the terms and conditions of this service, etc.

(8) For other purposes incidental or related to the above purposes of use and this Company business

Exceptions to Disclosure or Distribution of Personal Information to Third Parties.

This Company will not disclose or distribute users' personal information to third parties except in the following cases

(1)When there is consent from the user in question.

(2) When required by law.

(3) When personal information is disclosed in a form that does not identify the individual.

(4)When the purpose is to protect life, body, or property and it is difficult to obtain the consent of the individual concerned.

(5)When personal information is provided to a subcontractor or subcontractor in order to provide beneficial services to users, and when a memorandum of understanding regarding personal information is concluded with the subcontractor or subcontractor.

(6)When there is a request for disclosure of information from a public agency such as an administrative agency, court, or government based on the provisions of laws and regulations.

​

Ⅲ Request for Disclosure of Personal Information

Users may contact this Company's inquiry desk below to request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, elimination, or suspension of provision to a third party of their personal information or records provided to a third party. In such cases, this Company will respond within a reasonable period of time after confirming the identity of the user by submitting an official identification such as a driver's license or passport.

​

Ⅳ Contact for inquiries regarding the handling of personal information

2-22-2 Ikego, Zushi, Kanagawa, Japan 249-0003
Alchemia X Inc. Personal Information Inquiry Desk
E-mail address: privacy@alchemia-x.com

​

Ⅴ Improvements to ongoing personal information protection measures

This Company have established our own internal privacy policy and are constantly improving it.

Ⅵ Changes to our provisions regarding this personal information

This Company will change this policy as necessary. However, in the event of a change to this policy that requires the consent of users under the law, the changed policy shall apply only to users who have consented to the change in the manner prescribed by this Company. In addition, when this Company changes this policy, it will make known or notify users of the effective date and content of the changed policy by displaying the changed policy on this Company's website or by other appropriate means.

Ⅺ Data

Our Privacy Policy is effective as of December 8, 2024.